Simplex Services is committed to preserve personal data and privacy of our customers, contacts, and website visitors and to meet our data protection obligations.
For the purposes of the General Data Protection Regulation (“GDPR”) and UK data protection laws, the controller is Simplex Services (UK) Ltd (“The Company”), located at 5, Intergen House, 65-67 Western Road, Hove BN3 2JQ.
This document outlines how we process personal data for website visitors, customers, and prospective customers of The Company.
How We Collect Your Personal Data
We collect personal data in the following ways:
Directly from you, when you supply a work request, brief, or purchase order, make inquiries on our website, or interact with The Company (e.g., providing feedback or requesting service details).
Automatically through our website, including cookies (see “Cookies & Online Tracking” section below).
Types of Personal Data We Collect
We may collect the following types of personal data:
Contact & Communication Details, including your email address, phone number, and postal address.
Financial Information, including bank details (bank name, sort code, and account numbers) to process payments.
Names of individuals attending our training events.
Website Usage Data, including cookies and tracking information related to browsing behaviour.
Cookies & Online Tracking
We use cookies and similar technologies to enhance user experience and analyse website traffic. You can manage or disable cookies through browser settings.
How We Use Personal Data
We process personal data based on the following legal grounds:
Performance of a Contract – To fulfil orders, provide services, and manage supplier/customer relationships.
Legitimate Interests – To maintain records, improve services, and communicate company updates.
Consent – Where applicable, for sending marketing communications and storing data in our customer management system.
Your Marketing Preferences
You control how we communicate with you. You can update preferences by contacting us:
